Route Package Protection

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$0.98/
Add Route at checkout to protect your package against loss, theft and damage, and make shipping 100% carbon neutral.

Visit route.com/sustainability to learn more.

Title
Shipping Policy

Free UPS Ground shipping for US orders over $55. $6.50 flat rate for all other domestic shipments. The cost for international shipping is dependent upon destination. Please see the Shipping & Returns page for more details.

Return Policy

US Customers

If for any reason you are not completely satisfied with your purchase, you can return your gently used products within 30 days for an exchange or full refund of the purchase price. Shipping costs, Route Insurance and carbon off-setting are non-refundable. Any final sale items will be marked accordingly. At this time, we are not able to offer returns on TSV collections. If you would like to exchange the shade of your complexion product from your collection, please contact us at support@doll10.com.

There is a $5.00 shipping fee for returns. Refunds will be processed within 10 business days of receiving your return.

For International Returns, please see Shipping & Returns.

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