Standard Shipping Standard Shipping will be delivered within 7-10 business days from the order's ship date. Most Standard orders are processed and shipped within 1-2 business days.
Free Shipping Promotions Free shipping promotions qualify for free ground shipping. Free shipping promotions apply only to the first delivery address per order. Order must contain enough qualifying merchandise to reach the threshold the promotion outlines. Qualifying order threshold excludes shipping and taxes and is after promotional discounts are applied. Doll No.10 Beauty reserves the right to change or discontinue promotions at any time.
Freight Surcharges Heavy or oversized items may be subject to a surcharge in addition to the regular delivery and handling charges listed above. Any applicable freight surcharge will be displayed in parentheses after the item name.
How We Calculate Sales Tax Doll No.10 Beauty is required to collect applicable state and local sales tax on orders shipped to states where we have a physical presence. Taxes apply to most merchandise, but some states exclude certain items, like food products. Some taxing authorities also require the taxable amount to include any shipping and handling charges, while others charge sales tax only on merchandise. We are required to follow the rules of each state. Your final order will include the appropriate state and local taxes.
Returns and Exchanges
We offer a 30-day money back guarantee on all orders (from ship date indicated on the Return Section Invoice). If for any reason you are not completely satisfied, you can return the products back to Doll No.10 Beauty for a full refund of the purchase price (less original shipping and handling fees). Shipping costs for any returns will not be reimbursed by Doll No.10 Beauty unless there was a shipping error or product damage.
- Complete the Return Section located at the bottom front of the invoice. Please indicate in the Return Section, the Reason Code as instructed by our Customer Care Team. Keep the top section of the invoice for your records.
- When packaging the items, please do so in the original packaging and enclose the completed Return Section. Please send returns to Tri-Pac Inc. 441 Boot Road Suite 300 Downingtown, PA 19335. To insure that your return remains eligible for a refund, please have the return package postmarked within 30 days from the Ship Date as indicated on the Return Section in the front the original invoice.
- Upon receipt of the retuned products please allow up to 45 days to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles.
- Please contact us by phone at 267.392.5605 or email us at email@example.com for additional information necessary to return order and to process credit.
Please repackage the item(s) in the original packaging, complete the Return/Exchange form located on your invoice, and enclose it with your return. Insure the package and ship via the carrier of your choice to: Doll 10 Beauty Returns: Tri-Pac Inc. 441 Boot Road Suite 300 Downingtown, PA 19335.
Important Note: Unfortunately, shipping fees are non-refundable and you are responsible for any costs incurred for insuring and shipping your order back to us unless there was a shipping error or product damage so please place your orders thoughtfully.
Shipping Errors and Damages
Please call us right away at 267.392.5605 or email us at firstname.lastname@example.org if your order arrived damaged or if a packing error occurred; please provide us with your order number, name, address, and a description of what happened. We will let you know what to do next. If a replacement item is in stock, we will ship it to you immediately.